Job Position: Community Manager
Send resumes to [email protected]
About Start Fort Wayne
We are a nonprofit founded in 2015 to help entrepreneurs launch their ventures and to drive startup culture in northeast Indiana. We have projects & programs in three areas: community (driving culture), education (coaching & coding), and space (coworking space).
We are a nonprofit but interact regularly in the corporate space. We tend to operate with a laid-back vibe, but we’re serious about our mission and impact. We are changing the way northeast Indiana does entrepreneurship, and we need a passionate person with the skills to back it up, to help us drive.
You will be a self-driven professional, excited to work in a collaborative environment. You will have excellent organizational skills and are able to see what needs to get done and make it happen. You will also have exemplary communication skills to interface with Atrium members, the Start Fort Wayne Board, the network of Start Fort Wayne partners, and in written communication pieces and on social media.
You know how to strike a balance between throwing out creative solutions, engaging a diverse community, and getting on with getting things done. You understand Start Fort Wayne’s mission and values, and work toward our shared goals.
The Community Manager drives the culture and community-building activities for members of the Atrium and supporters of Start Fort Wayne. This position will manage the day-to-day operations of Atrium, the coworking office space and the home of Start Fort Wayne, in downtown Fort Wayne. This position will help develop policies and procedures, manage the office space, manage Atrium staff, handle member and guest issues and queries, perform marketing tasks, and manage events.
The Community Manager represents Atrium and Start Fort Wayne to the community. We are seeking someone who can think on their feet, be a self-starter, a problem solver, and who can help keep Atrium and Start Fort Wayne moving toward our long-term goals of being a central hub for entrepreneurial culture in downtown Fort Wayne. The best fit candidate will have experience in: community relations and/or customer service, event management, personnel management, and accounting.
This is a part-time, up to 30 hours per week, typically operating within Atrium staffed hours of Monday-Friday from 8a-8p but will also include some special events on evenings and weekends.
Day-to-day tasks will include:
Manage all aspects of Atrium, creating new policies and procedures, managing technology, logistics, and member and guest experiences.
Interview, hire, schedule, and manage the other Atrium staff.
Manage volunteers for applicable Atrium/Start Fort Wayne programs and events.
Act as the primary point of contact for members daily. Aid members in any issues they have with the infrastructure, billing, scheduling, technology, office equipment, or other standard office needs.
Ensure the space is clean and tidy. Make sure supplies are stocked and well-organized.
Manage conference room calendars. Coordinate internal events for the membership and external events for the general public. Work with business professionals, artists, vendors, caterers, and others.
Help manage building needs and maintenance, as assigned.
Seek out and organize feedback from Atrium members, and strengthen the entrepreneur community.
Help build the community and cultural event programming for Atrium and Start Fort Wayne.
Promote and oversee the Atrium membership channels, such as email, social media, and Slack.
Assist with business development to bring in new members and space rentals.
Assist with marketing tasks for Atrium and Start Fort Wayne, including monitoring the Atrium social media channels, responding to requests, and developing monthly newsletters.
Other duties as assigned.